FAQ

What are the 4 stages of disruption?

1. Trigger: This is the initial event or issue that causes the disruption. It could be a miscommunication, a sudden change in circumstances, or a conflict between team members. Think of it as the spark that sets things in motion.
2. Escalation: If the trigger isn’t addressed quickly or effectively, it can escalate. Tensions rise, mistakes compound, and the disruption starts to ripple through the team or system. This is where the stakes get higher.
3. Impact: At this stage, the disruption has fully manifested. Productivity drops, relationships strain, or outcomes are compromised. The impact could be short-term (like a delayed surgery) or long-term (like a breakdown in team trust).
4. Resolution or Fallout: Finally, the team either resolves the disruption through communication, process changes, or leadership intervention, or it leads to lasting fallout, like turnover or a damaged reputation. How this stage plays out depends on how the team handles the earlier phases.